Enablers' Management Institute

offers a two-day Management Development Program on


Making HR Function “Process Driven”


For whom


o       Human Resource Managers.


o       IT Executives involved in designing, maintaining and modifying HR Systems



Program Objective


HR Managers face great challenges in achieving consistency and transparency in HR services. Employees are looking for continuous improvements in Service Quality. What is an improvement today is taken as a routine tomorrow.


In many organizations, even computerization of HR function has resulted in little improvement in customer satisfaction as inefficient manual procedures have been converted into computer based processes without exploiting the great potential that such a transition could have offered.


In order to create greater internal customer satisfaction, HR Managers have to create efficient and effective HR processes and regularly improve the same. HR managers need to acquire skills in documenting and developing HR Processes. They also need to develop capability to plan and implement HR process projects.


This Management Development program has evolved from large consulting assignments of Enablers' Management Institute for two Multi National Corporations which involved documenting and improving HR processes with a view to align them with Global HR Processes on one hand and with Indian Business Environment on the other. The program has totally practical orientation.


The aim of the program is to create Process Focus competency amongst the participants.



Program Content


A.                  Basics of Process Discipline

B.                  Trigger points for Process Improvement - Benchmarking and Customer feedback

C.                 Innovation and Employee participation in creating HR Processes

D.                 Demonstration on Model HR Processes -

q       Staffing Process

q       Compensation and Benefits Process

q       Employee Services Processes

q       Managing Performance Process

q       Employee Development Process

q       Talent Management Process

q       Separation Process

q       Employee Relations Processes

q       HR Strategic Planning Process

E.                  Issues in adapting Global Processes to Domestic Environment

F.                  Impact of Process Changes on how HR function is organized

G.                 HR Shared Service Model

H.                  Managing HR Process Project – Budgets and timelines

I.                     Case Studies


Dates                  September 24 – 25, 2010 at New Delhi

                            October 15 – 16, 2010 at Mumbai



Methodology        Experiential and participative using Lecture-cum-demonstrations, skill practice exercises, participant presentations, and group work on creating new processes.   


Program Faculty


Y N Kaushal


Kaushal is Director of Enablers' Management Institute. Kaushal is Management Consultant and Executive Coach for President and VP level professionals. His work has been across different industry sectors - Power, Manufacturing, Petroleum, Banking, Trading, FMCG, IT, Service and NGOs. He was the lead consultant for the HR Process Reengineering Consultancies carried out by the Institute.


Kaushal has an MBA (Post Graduate Diploma in Management) from Indian Institute of Management, Ahmedabad. He attended a 12-weeklong Training for Trainers in United Kingdom. He received a fellowship from USAID for study of best HR practices in United States of America. He is qualified as an administrator and trainer for programs using MBTI (Myers Briggs Type Indicator).


Kaushal has designed and delivered more than 500 Management Development Programs in diverse areas of Management. He has designed and coordinated several programs for General Managers and Executive Directors. He was with Power Management Institute of National Thermal Power Corporation for 16 years and has been Head of the Management Faculty. He also discharged several managerial roles in Business Development, Project Management and Institutional Development.


To learn more about Enablers, please visit http://www.enablersindia.com/ 


Fees                    Rs. 12,500/- per person (Non-residential) Add 10.3% for Service tax and Education Cess.


Discounts: 10% discount for nominations received 4 weeks before the program date. Program is participative and group size is limited to 25 for ensuring maximum participation. Please rush your nominations as fast as possible, 

Please use the nomination form (Click Here.) and send payment by cheque/draft in the name of “Enablers' Management Institute” payable at par at Delhi. Kindly send your nominations ASAP to: B2B, Gangotri, Alaknanda, New Delhi 110019